HarnessTube Troubleshooting Guide

No Race Card Available

Possible causes:

Track tab not published
Track GID not mapped in import_sheet.php
Track name mismatch

Race Loads But Horses Missing

Importer parsing error
Sheet formatting changed
Race block spacing incorrect

Overlay Graphics Not Updating

Dashboard not pushing JSON updates
JSON file permissions incorrect
Overlay page not refreshed

Driver Photos Not Loading

Photo file missing
Incorrect file name
Photo directory not accessible

Importer Fails to Parse Race Card

USTA page layout changed
Incomplete HTML copy
Race card page not fully loaded before copying